Contents 

iSofter DVD to WMV Converter Online Help

Prev Page Next Page

FAQ

The most frequently asked questions are as follows.

  1. What's the limitation in trial version of iSofter DVD to WMV Converter?
    Answer
  2. Does iSofter DVD to WMV Converter support CSS encryption technology?
    Answer
  3. Which is the best output format?
    Answer
  4. How to choose codec when ripping to AVI (DivX)?
    Answer
  5. I want to get an output file without it being split. How?
    Answer
  6. What's the difference between .IFO and .VOB files?
    Answer
  7. How can I make the DVD ripping result fit on a CD-R?
    Answer
  8. How do I use iSofter DVD to WMV Converter to rip the entire movie?
    Answer
  9. My DVD drive cannot play DVD's after installing iSofter DVD to WMV Converter. What's wrong?
    Answer
  10. Process of copying DVD to AVI, the video is not in sync with the audio?
    Answer
  11. Is there any limit about the DVD format?
    Answer
  12. I am having trouble downloading the software. It cuts off before the download is finished. How can I get a complete copy of the software?
    Answer
  13. I have purchased a previous version of iSofter DVD to WMV Converter in the past. How do I upgrade to the new version?
    Answer
  14. Do you sell a version of iSofter DVD Ripper for the Mac?
    Answer
  15. Can I purchase the software in a local store near where I live?
    Answer
  16. What is the update/upgrade policy for iSofter DVD to WMV Converter?
    Answer
  17. What is iSofter DVD to WMV Converter's refund policy?
    Answer
  18. What are the recommended Operating System configurations for iSofter DVD to WMV Converter?
    Answer
  19. What are the hardware requirements for iSofter DVD to WMV Converter?
    Answer
  20. How do I uninstall iSofter DVD to WMV Converter?
    Answer

What's the limitation in trial version of iSofter DVD to WMV Converter?

The limitation in the trial version is that you can only copy 10-minutes of a movie. Otherwise, the functionality is exactly the same in the trial version and full version.

Does iSofter DVD Ripper support CSS encryption technology ?

CSS is an encryption/encoding method which is designed to protect DVD's from being copied. iSofter DVD Ripper can rip protected movies.

Which is the best output format ?

You can change MP3 settings.

How to choose codec when ripping to AVI (DivX) ?

Click the Settings button and choose the tab Output Setting. You can choose the video codec and audio codec from the drop-down list.

I want to get an output file without it being split. How ?

In main interface, select the volume size dropdown list, and then choose all-in-one from the drop-down list.

What's the difference between .IFO and .VOB files ?

The .IFO (and backup .BUP) files contain menus and other information about the video and audio. It can be treated as the index of the media content. The .VOB files (for DVD-Video) and .AOB files (for DVD-Audio) are MPEG-2 program streams with additional packets containing navigation and search information.

How can I make the DVD ripping result fit on a CD-R ?

In main interface, select the volume size dropdown list, and then choose 74min Data from the drop-down list.

How do I use iSofter DVD to WMV Converter to rip the entire movie?

You can select the movie clips you want to rip.Then click the convert button.

My DVD drive cannot play DVD's after installing iSofter DVD to WMV Converter. What's wrong ?

iSofter DVD to WMV Converter automatically installs the latest version of the ASPI driver during installation. If your software DVD player doesn't support the latest version of ASPI, it won't work. You don't have to uninstall iSofter DVD to WMV Converter, just reinstall your DVD player software to restore ASPI

I have not had any problems with the process of copying DVD to AVI, but I have found that when I play these files back that the video is not in sync with the audio. I did a complete movie and it was fine, but when I did only a couple of chapters it had this problem

There are two solutions

Change some settings in the Settings window.
In the Output page, set output frame rate at 23.976 (NTSC) and resolution at lower value, such as
640/432. In the Advanced Options page, check the Audio/Video Synchronization.
Try it on a 2 minutes piece and see how it plays. If it still doesn't work, try the second solution.


Try remixing the AVI. Load the AVI in to virtualdub (you can search it on the Internet) and
stream both audio and video (so no re-encoding). In the audio options you can set an audio delay
(positive or negative) so you can align the video and audio back in sync.

Can I purchase the software in a local store near where I live?

iSofter DVD to WMV Converter is not currently sold through retail distributors. We are using the try before you buy method of distribution at present which allows users to install the software and ensure it's what they're looking for before having to spend any money whatsoever. The software can be purchased from anywhere in the world, though, directly from the iSofter DVD to WMV Converter web site or via postal mail, fax, PayPal, or wire transfer.

Is there any limit about the DVD format

No. There is no restriction to the DVD format. But iSofter DVD to WMV Converter is for personal backups only. If you don't own the DVD's that you are backing up, it is illegal to copy them, and we are not liable for any consequences due to the use of our product for such purposes.

What is the update/upgrade policy for iSofter DVD to WMV Converter?

When iSofter DVD to WMV Converter is purchased, all updates for the major version ordered can be downloaded and used free of charge. The only time an additional fee is required is when a major upgrade is released. If you decide that you'd like to upgrade to the new major version, it is therefore subject to upgrade pricing. Of course, if you'd prefer not to upgrade, you may still continue to use the version purchased at no additional cost.

What is iSofter DVD to WMV Converter's refund policy?

30-day money-back guarantee. UNCONDITIONAL. We guarantee you will be absolutely thrilled with the results and quality of iSofter DVD to WMV Converter or you can return the program for a 100% refund anytime in the first 30 days!

If for some reason, you ordered iSofter DVD to WMV Converter, but did not receive the unlock information, e-mail support@rip-dvd-audio.com with the date of your order, the name supplied with your order or foward your order mail to us. We will look for your order and send the registration details to you promptly.

I have purchased iSofter DVD to WMV Converter. What happens if I format my computer or my system crashes?

With the current version of iSofter DVD to WMV Converter, the Reg Name & Code does not change if you format your computer or your system crashes. Therefore, your unlock code is still valid, and you should not need new registration information,You only backup your regname & reg code..

Recommended Operating System configurations for iSofter DVD to WMV Converter

Windows 95 (with Service Pack 1), Windows 98, Windows ME, Windows 2000,Windows NT, or Windows XP.

Hardware Requirements for iSofter DVD to WMV Converter

Minimum:

Intel Pentium class 200 MHz processor or better; 128 MB RAM; 10 MB Hard Drive space; Sound Blaster-compatible sound card and speakers/headphones; SVGA or higher color video display card (minimum resolution 800x600); Internet connection for ordering, and support.

Recommended:

Intel Pentium II class 300 MHz MMX or better; 128 MB RAM or more; 50 MB Hard Drive space; Sound Blaster-compatible sound card and speakers/headphones; 16-bit color video card; Internet connection for ordering, and support.

How do I uninstall iSofter DVD to WMV Converter?

To uninstall iSofter DVD to WMV Converter, click Start from the Windows Taskbar, go into Settings/Control Panels/Add/Remove Programs and select iSofter DVD to WMV Converter from the Install/Uninstall tab


 

 
DVD to DivX | DVD to MP3 | VOB to AVI | VOB to MP3 | DVD to VCD
Link Exchange | Privacy | Forum | Affiliate | About Us | Contact Us | iSofter.jp | iSofter.de
Copyright 2001-2007 iSofter Inc. All Rights Reserved